Privacy Policy

We are committed to protecting your privacy and personal information. Learn how we collect, use, and safeguard your data with transparency and trust.

Last updated: December 2024

1. Introduction

EvolAutomation ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and automation services.

This policy complies with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth) and applicable data protection regulations.

2. Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact details (email, address)
  • Company information and job title
  • Business requirements and project details
  • Communication preferences
  • Account credentials and user preferences

Automatically Collected Information

  • IP address and browser information
  • Device type and operating system
  • Website usage patterns and analytics
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

  • Provide and improve our automation services
  • Respond to your inquiries and support requests
  • Develop customized automation solutions
  • Send relevant updates and marketing communications (with consent)
  • Analyze website usage and optimize user experience
  • Comply with legal obligations and resolve disputes

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist in our operations
  • When required by law or legal process
  • To protect our rights, property, or safety
  • In connection with business transfers or mergers

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication protocols
  • Secure cloud infrastructure and backup systems
  • Employee training on data protection practices

6. Your Privacy Rights

Under Australian privacy law, you have the right to:

  • Access your personal information we hold
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Object to processing for marketing purposes
  • Request data portability
  • Lodge a complaint with the Office of the Australian Information Commissioner

7. Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

  • Essential cookies for website functionality
  • Analytics cookies to understand usage patterns
  • Preference cookies to remember your settings
  • Marketing cookies for targeted communications (with consent)

You can control cookie preferences through your browser settings.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of material changes through our website or direct communication.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Privacy Officer: support@evolautomation.com.au

General Inquiries: info@evolautomation.com.au